WE WANT TO HEAR FROM YOU!

We love hearing how The HOP makes a difference in the lives of our riders and we’d be honored to share your story with the community. Your experience helps inspire current and new riders by highlighting real rider experiences, and by showing the impact of accessible, reliable transit.

If you're interested in sharing your story, simply click the button below and complete the short form. If your testimonial is selected to be featured, a member of our team will reach out to you directly.

Thank you for riding with The HOP and thank you for your interest in sharing how our service has positively impacted your life. We appreciate you!

Please note that this form is not intended for submitting complaints. While all submissions will be reviewed, complaint-related entries will not receive a response, as this is not the appropriate channel for that process. If you need to file a complaint, please contact our Customer Care Team at 254-933-3700 or email comments@takethehop.com so we can properly assist you. We appreciate your cooperation.