CONTACT THE HOP

Customer Service and Administration: 

 Monday - Friday | 8 am - 5 pm

Scheduling:

Monday - Friday | 6 am - 8 pm

Local: 254.933.3700 

Toll-Free: 800.791.9601

For a future Urban trip, dial x5009

To speak with a dispatcher about an Urban trip already scheduled on the day of service, dial x5008

For a future Rural trip, dial  x5014

To speak with a dispatcher about a Rural trip already scheduled on the day of service, dial x5005

To speak with a customer service representative, use extension x5010

Fax: 254.933.3724 

HR Secure Fax: 254.933.7859 

To submit a request, please fill out the form on our Calendar of Events page.