The HOP Response to COVID-19
As the Coronavirus Disease 2019 (COVID-19) has become a concern, the Federal Transit Administration (FTA) and the Centers for Disease Control (CDC) have issued certain hygiene and sanitation guidelines. The HOP strongly recommends that passengers wear cloth face coverings on transit vehicles and in public settings in addition to practicing social distancing measures. The HOP will continue to keep the safety of its riders and employees as its top priority. The HOP enforces a rigorous sanitation routine in which all vehicles that go into service are thoroughly sanitized by our staff every evening. In response to COVID-19, The HOP is going beyond CDC recommendations by ensuring that each vehicle is chemically treated at least three times per day while in service. As a passenger, if you have any concerns about the cleanliness or safety of our service, we encourage you to bring it to the attention of the driver, or to call The HOP at (254) 933-3700.
In addition to the buses being disinfected 3x per day, we ask that:
- As stated in the onboard signage for the vehicles, all passengers respect the social distancing rule of maintaining at least six feet between themselves and other passengers.
- All passengers respect any blocked seats.
- All passengers, please understand that our door-to-door service has been modified during this time of the COVID-19 pandemic so that drivers can no longer take passengers inside of clinic offices. Please understand that this is for your own protection as well as that of our drivers.
Additional information and recommendations from the CDC regarding mask guidelines can be found here: https://www.cdc.gov/quarantine/pdf/Mask-Order-CDC_GMTF_01-29-21-p.pdf
The HOP appreciates your patience and continued patronage during this time. We assure you that The HOP is monitoring this difficult situation and will continue to do all that is within our power to ensure our passengers have access to safe and dependable transportation.